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Re: Miscellaneous (1254 Views)

AT
March 29, 2002 11:55AM
Jerry,

Sorry for the late response, I'm back to a weekend player for a few months and haven't had time to read the board.

No I didn't read Jim's post-- or at least not all the way through. My points were in regard to the original post where the thread started. That's where you or someone from TG talked about the seminar and made it a point to bad-mouth Ragozin.

All I'm saying is you could have skipped that part, talked about how well it went for you guys etc. I'm just suggesting that you take the high road, that's all.

I've been turned around on TG because of the quality of the product and your customer service. Letters from laywers, he-said, he said arguments, anti-ragozin diatribes etc. have all had nothing to do with it and I doubt I'm much different than most people.

You're dealing with a pretty small niche market for these type of figures-- it takes a real commitment to learn how to use them effectively and few horse-players are willing to put in the time to do so-- and I just think you'd be better offer focusing upon the postives.

The way I look at it, the ragozin boys unwillingness to provide even DECENT customer service will undoubtably be their deathnell eventually and IMHO, you're much more likely to pick up their disgruntled users if you accent the postives of your product and stay out of the fray as much as a possible.


It's just a suggestion based entirely on selfish reasons. I want to make sure one of you is still standing in 5, 10, 15, 20 years and I just think TG is more likely to be that company.
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