AT wrote:
>
> Jerry,
>
> Sorry for the late response, I'm back to a weekend player for
> a few months and haven't had time to read the board.
>
> No I didn't read Jim's post-- or at least not all the way
> through. My points were in regard to the original post where
> the thread started. That's where you or someone from TG
> talked about the seminar and made it a point to bad-mouth
> Ragozin.
>
> All I'm saying is you could have skipped that part, talked
> about how well it went for you guys etc. I'm just suggesting
> that you take the high road, that's all.
>
> I've been turned around on TG because of the quality of the
> product and your customer service. Letters from laywers,
> he-said, he said arguments, anti-ragozin diatribes etc. have
> all had nothing to do with it and I doubt I'm much different
> than most people.
>
> You're dealing with a pretty small niche market for these
> type of figures-- it takes a real commitment to learn how to
> use them effectively and few horse-players are willing to put
> in the time to do so-- and I just think you'd be better offer
> focusing upon the postives.
>
> The way I look at it, the ragozin boys unwillingness to
> provide even DECENT customer service will undoubtably be
> their deathnell eventually and IMHO, you're much more likely
> to pick up their disgruntled users if you accent the postives
> of your product and stay out of the fray as much as a possible.
>
>
> It's just a suggestion based entirely on selfish reasons. I
> want to make sure one of you is still standing in 5, 10, 15,
> 20 years and I just think TG is more likely to be that company.
TG--I make no promises, but I hear you. Sometimes it's not a business decision--as Butch Lenzini said when one of his horses lost at 1-5, "it just goeos to show my horse is human".
TGJB
